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We’re Hiring

Our mission is to provide the best cement products for building a safe, strong and sustainable world for generations to come — one building, one roadway, one construction job at a time. With an international presence and our team of hard-working, fun-loving employee-owners, we are committed to contributing to a better world.

We’ve been in business since 1960 with a sustained annual growth rate of 20%. Our steady growth is attributed to the quality of our products and caliber of our employee-owners. Learn about our available positions and if you’re a good match by reading these job descriptions, responsibilities, qualifications and skills.

Available Positions

Quality Documentation Specialist

The Quality Documentation Specialist plays a central role in the Quality Department by creating, tracking, and maintaining high-quality technical documentation for CTS Cement’s Quality and Operations functions. This position will ensure records are organized and maintained in a centralized location to ensure ready access as needed to contribute to the overall consistent quality of our products. The position reports to the Director of Quality and works collaboratively with Quality Department personnel as well as Operations, R&D, and Accounting.

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of the products and the documentation requirements.
  • Develop an efficient information architecture and backup/security process.
  • Collaborate with various departments and locations to centralize storage of QA records.
  • Create and maintain easy-to-understand user documentation for a variety of material, including how-to guides, instruction manuals, procedures and reports.
  • Integrate existing manuals and procedures; analyze for completeness.
  • Ensure technical verbiage used in communications, manuals and reports is easy to understand by the intended audience.
  • Prepare charts, graphs, or forms to complement quality control data.
  • Maintain document version control.
  • Prepare and distribute formulations to production.
  • Maintain Quality Events Log and reporting. Communicate with appropriate departments on current status and resolution.
  • Track and maintain equipment calibration records.
  • Study drawings, specifications, mockups, and product samples.
  • Coordinate regulatory agency inspections and/or internal company audits.
  • Cross train with other inter-department functions to provide backup as needed. Cross training and backup support may include material or product disposition recommendations, plant inspections, data review, etc.
  • Travel to manufacturing sites to audit for QA System compliance.

Skills and Qualifications:

  • Bachelor degree in related field.
  • Five (5) years of experience in Quality and Manufacturing field.
  • Strong skills in document formatting and publication using MS Word, Excel, and Adobe Acrobat.
  • Must possess sound interpersonal and information gathering skills, and be able to relate well with coworkers and at all levels within the organization.
  • Ability to communicate effectively in written and verbal forms with wide range of personnel.
  • Solid technical writing skills.
  • Self-motivated, creative and team work oriented.
  • Good organizing and planning skills.
  • Able to work under pressure and availability to work extra hours and on weekends occasionally.
  • Helpful to have experience working with quality management systems compliant with ISO 9001.
  • Experienced in the use of Microsoft Outlook, Word, Excel, Adobe Acrobat, database software and Crystal Reports.

 

Quality Coordinator

We seek a full time Quality Coordinator in quality control at our Nazareth, PA facility.  This is a salary exempt position primarily assigned during typical business hours, however assignments may change.  The chosen candidate (e.g. employee) is regularly exposed to moving mechanical parts, electrical equipment, and vibration.  The noise level in the work environment is usually moderate and occasionally loud.

RESPONSIBILITIES:

  • Take a personal interest in personal and team safety.  Continuously look for ways to improve safety and assist others to the same.
  • Ensure strict adherence to external testing specifications and internal quality procedures.
  • Maintain a clean and organized laboratory area.
  • Perform required testing of cement, mortar and concrete, aggregates and other.
  • Manage daily, weekly, monthly tasks and activities of laboratory technicians (typically 2-4 personnel) as direct reports.
  • Perform regular maintenance of lab and equipment.
  • Use computer for communication and data entry.
  • Communicate effectively with corporate Operations, QC & QA departments.
  • Communicate with operators as required to identify or anticipate issues, allowing quick mitigation or prevention of plant issues.
  • Fill in for and assist plant manager and supervisor if needed and assigned by management.
  • Do any cleanup that is necessary to have a better and safer working environment
  • Utilize all safety equipment, personal or otherwise, required by the company and follow all company guidelines safety standards.  Attend all safety meetings as scheduled.
  • This job may require shift work, callouts, scheduled and unscheduled hours.  Employee may have work schedule adjusted on short notice.
  • Perform any and all tasks assigned by management.
  • All other duties as assigned.

QUALIFICATIONS:

  • High school diploma or equivalent.
  • Previous cement or material testing experience a plus.
  • A high attention to detail and be able to complete quality work in a timely fashion, without rework.
  • Good safety and attendance record.
  • Ability to read and interpret documents including but not limited to: safety rules, operation and maintenance instructions, and lab procedure manuals. Communicate effectively with fellow workers and supervisors.
  • Ability to write routine reports and correspondence.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Strong verbal communication skills.
  • Self-starter and works well independently.
  • Good mechanical aptitude and comfortable working with equipment.
  • Good basic math skills; arithmetic and basic algebra.
  • Excellent organizational skills.
  • Proficient in Microsoft Outlook, Word, Excel.

REQUIREMENTS:

  • Use hands to manipulate, handle, or feel.
  • Frequently required to sit; stand; walk; reach with hands and arms; climb or balance; stoop, bend, kneel, or crouch; talk or hear and smell.
  • Lift and/or move up to mostly 25 pounds and occasionally up to 100+ pounds.
  • Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Web Development and Analytics Specialist

We seek a Web Development and Analytics Specialist to join our growing company.  The chosen candidate will be responsible for our web development, analytics, troubleshooting, integrating the web with other marketing-related activities, and driving users to our web properties.

This full-time position is based in Cypress, CA, and reports to the Director of Marketing. Responsibilities, requirements and qualifications are shown below.

Responsibilities

Work with Director of Marketing to plan and execute our web-based marketing strategy to grow our market position.

Web Development and Integration

  • Develop, maintain, and keep our new corporate responsive website up to date; optimize website for user experience, increased traffic and conversion, and clearly communicate the right messaging of our company, brands and product.
  • Continue to fine-tune, troubleshoot and fix issues, and iterate our new corporate site.
  • Create and maintain, and keep our new employee responsive website up to date.
  • Initiate and manage a link building strategy.
  • Produce web-optimized images with the Graphic Design and Video Production Team for use on websites.
  • Collaborate with key stakeholders to optimize the integration of the Web channel with other marketing activities (campaigns, lead capture and nurture, trade shows and events, digital promotions, etc.).
  • Work with IT to troubleshoot web-based and hosting issues.

SEM and Web Analytics

  • Research, analyze and maintain SEM best practices on corporate website and social media.
  • Develop and implement organic search and PPC strategies to drive online traffic from major search engines.
  • Monitor and maintain reporting of corporate website performance metrics in Google Analytics, and recommend site modifications.

Digital Marketing

  • Manage, execute and measure digital marketing projects and campaigns for improving user experience and increasing conversion rate.
  • Develop engaging web and social media content to grow the right audience through content ideas, creation and curation.
  • Keep current on new technologies with developments in digital marketing.

Perform other duties and responsibilities as assigned.

Requirements

At least 3 years of solid web development and analytics experience with strong knowledge of:

  • User experience and conversion marketing.
  • WordPress, Google Analytics, webmaster tools and social media applications.
  • SEM best practices, including SEO and SMM
  • Digital marketing
  • Experience in interactive design with an understanding of HTML, CSS, PHP, and JavaScript.
  • Ability to demonstrate scripting/programming skills.
  • Understanding of UX/UI functionality.
  • Familiarity with video streaming technologies.
  • Email marketing programs like Constant Contact or AWeber is a plus.
  • The use of a Project Management tool like Trello is a plus.
  • Experience marketing in the construction industry is preferred but not required.

Qualifications

  • Bachelor’s degree in Information Technology with Database Administration, Computer Science, Web Design, or Computer Information Technology preferred.
  • Front-end development and/or graphic design background preferred.
  • Experience with Adobe Creative Cloud Suite: Dreamweaver, Muse, Bridge, with basic knowledge of Illustrator, Photoshop and InCopy preferred.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint) and type 60 wpm.
  • Self-motivated, energetic and a team player.
  • Excellent interpersonal and communication skills with cross-functional teams and management.
  • Flexible, adaptable to change, and open to constructive feedback.
  • Effectively manage multiple projects simultaneously and adapt to changing deadlines.
  • Attention to detail; strong organizational, troubleshooting, and time management skills.
  • Ability to complete projects and tasks on time.
  • Analytical, creative, and detail-oriented with strong problem-solving skills.
  • Strong copywriting skills a plus.
  • Portfolio to show of web development work, and examples of analytics results and engagement on social media

Competitive Compensation — Challenging Work

Technical Service Representatives

We seek Technical Service Representatives in the Northwest, Birmingham, AL, Minnesota, Nashville, TN, North Carolina, Dallas, TX, Rochester, NY, Kansas City, MO, and Denver, CO.

Service and Sales Responsibilities:

  • Service existing dealer accounts
  • Maintain product inventory in accounts
  • Provide troubleshooting services as needed
  • Promote and demonstrate products at dealers
  • Make sales calls on potential users (contractors)

Qualifications:

  • Sales presentation skills
  • Experience / knowledge of the concrete industry
  • Familiarity with building material products
  • Self starter — energetic — well organized
  • Computer skills — Word, Excel, Outlook preferred but not required
  • Big box retail experience is preferred but not required

Competitive Compensation — Challenging Work

Technical Sales Engineer (Precast Concrete Specialist)

We seek a Technical Sales Engineer to market, sell and promote Rapid Set cement to the Precast Concrete Industry. Rapid Set cement concrete gains sufficient strength to remove forms in one hour and release pretension strands in two hours allowing increased production volume from existing precast facilities. This position is based in Cypress, CA, and reports to the VP of Engineering Sales.

 Responsibilities:

  • Work with existing national engineering sales staff
  • Represent the company within industry associations (e.g. PCI, ACI, NPCA)
  • Gather market information and identify potential customers
  • Develop and maintain a strong customer base
  • Resolve customer issues to maintain high levels of satisfaction
  • Ensure specification of our products with designers and specification writers
  • Create and deliver effective technical presentations to industry stakeholders
  • Demonstrate how our products meet client needs
  • Provide product education, technical assistance and after-sales support

  • Participate in the development of marketing plans, sales targets, budgets and forecasts

Qualifications:

  • Minimum of 5 years concrete industry professional outside sales experience
  • Technical knowledge and experience of cement products
  • Knowledge of the precast concrete industry
  • Strong track record of effective problem resolution and customer satisfaction

Skills:

  • Excellent presentation, negotiation and networking skills
  • Strong organizational and time management
  • Excellent verbal and written communications
  • Self-starter who can work autonomously
  • Proficient with Microsoft Office software

Technical Sales Engineer (Western U.S.)

We see a Technical Sales Engineer, based in Cypress, CA, to market, sell and promote our specialty cement products in the Western United States. The successful candidate will work with Engineers, Specification Writers, Contractors, and State Departments of Transportation.

Responsibilities:

  • Develop and maintain strong customer base
  • Gather market information and identify potential customers
  • Resolve customer issues to maintain high levels of satisfaction
  • Ensure specification of our products with designers and specification writers
  • Create and deliver effective technical presentations to industry stakeholders
  • Demonstrate how our products meet client needs
  • Provide product education, technical assistance and after-sales support
  • Represent the company within the business community and industry associations
  • Participate in the development of marketing plans, sales targets, budgets and forecasts

Qualifications:

  • Degree in Civil, Structural, or related Engineering discipline
  • Minimum of 10 years related professional outside sales experience
  • Technical knowledge and experience of cement products
  • Knowledge of the construction or concrete industry
  • Strong track record of effective problem resolution and customer satisfaction

Skills:

  • Excellent presentation, negotiation, and networking skills
  • Strong organizational and time management
  • Excellent verbal and written communications
  • Self-starter who can work autonomously
  • Proficient with Microsoft Office software

Sales Professionals (Atlanta, Dallas, Midwest and Northwest U.S.)

Sales Responsibilities:

  • Service existing dealer accounts while prospecting for new ones.
  • Provide troubleshooting services.
  • Promote and demonstrate products at dealers and on jobsites.
  • Make sales calls on potential users (contractors).
  • Some positions require working with architects, engineers, and owners.

Qualifications:

  • Sales presentation skills
  • Experience / knowledge of the concrete industry
  • Familiarity with construction and repair work
  • Self starter — energetic — well organized
  • Knowledge of local and regional contractors.
  • Computer skills — Word, Excel, Outlook
  • Some positions require knowledge of local and regional specifiers and owners

Competitive Compensation — Challenging Work

 

If you’re interested in these positions, please send your resume and salary history to:

Sarah Plummer
CTS Cement Manufacturing Corporation | Rapid Set® Products
11065 Knott Avenue, Suite A
Cypress, CA 90630
splummer@ctscement.com or fax: 714-379-8270

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